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Terms & Conditions

Effective Date: 22/04/25

Welcome to Bella Su Accessory! By using our website, booking a workshop, or purchasing a product, you agree to the following terms and conditions. Please read them carefully.

General Information

This website is operated by Bella Su Accessory, based in QLD, Australia. Throughout the site, the terms "we", "us" and "our" refer to Bella Su Accessory. By accessing or using our website, social media, or services, you accept these Terms and Conditions and agree to be bound by them.

Products & Services

We offer:

  • Handmade charm jewellery

  • Online sales and shipping

  • Private and group charm bar workshops (in-person bookings)

Workshop Bookings

  • To confirm your workshop booking, a 50% deposit is required upon booking. The remaining 50% balance is due 7 days before the event. If the balance is not paid by that time, the event will be cancelled, and the deposit will not be refunded.

  • Booking Process:
    - Upon booking, a 50% deposit is required to secure your date.
    -The remaining 50% is due 7 days prior to the scheduled workshop date.
    - If the balance is not paid on time, the booking will be cancelled, and the deposit will be forfeited.

  • Final participant numbers must be confirmed at least 3 days before the workshop.

  • Final participant numbers must be confirmed at least 3 days prior to the workshop.

  • Bella Su Accessory provides all tools and materials, but is not liable for any injuries or damages during DIY workshops.

  • You agree to provide a safe space for mobile workshops (e.g. enough room, clean surface, safe conditions).

Weather Cancellations (Outdoor Events)

  • If your workshop is scheduled outdoors and bad weather is forecast (e.g. heavy rain, strong winds), we may:

  • Reschedule the workshop to a new date agreed with the client

  • Move the workshop to an alternative indoor location provided by the client

  • Cancel the workshop with a full refund if rescheduling is not possible

  • We will always aim to communicate and decide in advance for everyone’s safety and comfort. We reserve the right to cancel outdoor workshops in unsafe weather conditions.

Pricing

  • All prices are in Australian Dollars (AUD). Prices are subject to change without notice, but confirmed bookings and orders will be honoured at the agreed rate.

Payment

  • We accept secure payments via trusted third-party platforms (e.g. Stripe, PayPal, Square). Payment details are not stored on our servers.

Shipping

  • For online purchases, please see our Shipping Policy for delivery times, fees, and handling.

Returns & Refunds

  • Please refer to our Refund Policy for details on returns, cancellations, or change-of-mind purchases.

Intellectual Property

  • All designs, images, branding, and content on this site are the property of Bella Su Accessory. You may not copy, reproduce, or use our materials without permission.

Privacy

  • We are committed to protecting your personal information. For details on how your data is collected and used, please read our Privacy Policy.

Privacy Changes to These Terms

  • We reserve the right to update or change these Terms and Conditions at any time. The most current version will always be available on our website.

Contact Us

  • If you have any questions about these Terms, feel free to reach out:

  • 📧 admin@bellasuaccessory.com
    📱 Instagram: @bellasu_accessory

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